Who would I be if I wasn’t blind?

Below, slightly edited, is a response to a post on a listserv for Seeing Eye graduates. The discussion started in relation to an article, written by the sighted wife of a blind university professor. Some said the article was an accurate representation of what blindness is really like. Others said the article was more a reflection of the sighted person’s view of blindness and didn’t accurately reflect blindness at all, but rather was more a statement on common misconceptions, issues taken to their extremes, and so forth. Some felt the author had some resentment, while others said she was fair and accurately portrayed the issues that our sighted friends and family face surrounding our blindness. Eventually, someone asked what her life would look like, and what sort of person would she be, what would she do, were she sighted and not blind. Again, some people had some opinion on that; here’s mine.

First, in regard to the previous discussion on how, or even if, blindness has an impact on those around us, whether we spill things more often, generally require extra care and handling, and so on, I only have this to say.

Perception is reality.

Here’s a case in point.

A couple years ago, a bunch of us were out and having lunch. Three of us were blind, two had guide dogs, and we had a sighted guy along. Token sighted guy? I dunno, doesn’t matter. Anyway, this one guy, the other guide dog user as it happens, spilled his glass of water. He said something to the effect that this was to be expected, that being blind, he spilled things regularly, and it wasn’t a big deal, just part of his life.

From his point of view, this was part and parcel of being blind. From my perspective as someone who rarely spills things, and even more rarely does so in public, it was not, and I really felt that he was really selling himself, and the rest of us, short by attributing his clumsiness merely to his blindness.

I observe that many of the problems I face, and many of the challenges I need to overcome, have far less to do with my actual blindness than they have to do with what I, and those around me, think and believe about that blindness. What I think about blindness and feel about it in my innermost being is certainly not immune from the perceptions of others, and it would be a lie to say that such views held by society at large don’t shape my own views, even in some small measure. It is, therefore, an active and conscious effort that I need to sometimes make to remind myself that my blindness isn’t the problem, and that my limitations are not solely determined by it. Many of those limitations are down to a lack of creativity in finding better solutions to problems that I encounter, or to doubts others have about my capabilities, my own doubts about my capabilities, all manner of things, but rarely are these problems caused by the actual blindness.

Moreover, I’d say that all of us, whether sighted or blind, have to accommodate other people in some way or another, and I see blindness, and my guide dog, as no different. Someone who drives a Suburban will necessarily have a harder time finding a parking spot than someone driving a Corvette. Likewise, someone driving a Corvette will have a harder time moving a sofa. So, sometimes other people have to take into account that I have a guide dog. I have to take into account that my dear friend Melanie, who is different from my wife Melanie, doesn’t like seafood if we decide to have dinner somewhere. We always, and all of us, make accommodations for other people’s needs, none of us being an island. How others perceive such a need when it comes to my blindness, I think, says much more about them than it does about me or my blindness.

Now as to the question in the subject. Who would i be if i weren’t blind? This is a null question, IMO. For one thing, I am blind. I’m not sighted, and in my case, “what if”s are a fairly useless exercise. FOr one thing, the “what if” is not. For another, how do I know? Blindness has been a part of my life for my whole life. Not having another experience, I don’t have any valid data to make such a determination with any degree of accuracy.

Besides, the bigger question is, “Why is blindness stopping you?”

OK, you can’t be a race car driver or a commercial airline pilot. Not yet, anyway. But in most cases, I maintain that our only limitation is ourselves and the attitudes of others who won’t let us give it a go. Also our own attitudes. An, in most cases, it isn’t the blindness so much as our lack of techniques or creativity or what have you.

I already know some will say I’m delusional, and that’s OK. My delusional world is full of possibilities. And please don’t misunderstand. I have days where I’m as pissed off as anyone. I have times when I have my doubts and think it would be better not to be blind. Undoubtedly, there are advantages to having sight. There are also advantages to being tall, but I am neither sighted nor tall. I am who I am, and I’m not only content, I am fulfilled.

PlayPlay

Braille, Relevance of Literacy, And Double Standards

I just Emailed the following to Perkins in response to their question: “Is braille still relevant in a high tech world”? I think it speaks for itself. Would love your comments, so keep those cards and letters coming.

Hi,

First, do I love my Perkins brailler? Of course I do.

I don’t really want to talk about that, though. Rather, I want to address the question you ask: is braille still relevant in a technological world? Of course you got the answer, and, in my view, the correct one, but what disturbs me is that the question was even asked in thee first place. It is, I think, the wrong question. In short, what happens if you replace the word “Braille” with the word “Print”? Does the question change? Does the relevance of the medium change? Does the answer change? What about the perceptions of the question–do those change?

A couple weeks ago, I was a fill-in host on the Serotalk podcast, where we discussed an article about the decline in spelling skills among today’s youth. However, I didn’t take away what was probably the intended message of the article. I took away a double standard. Now that it’s sighted children who use print and are losing the ability to spell, form proper sentences, and so on, we have a tragedy, and our electronics-centric lifestyle is to blame. Think of texting as the most often blamed culprit. Yet, where was this outcry for our blind kids 20 years ago, when, as now, we are told that talking computers and recorded textbooks are good enough? Double standard much? Why is it, do you suppose, that learning to read print and having access to print is essential to teach sighted children the fundamentals of grammar, spelling, and punctuation, but such skills are adequately taught to our blind kids with talking computers and recorded textbooks? Or, is it that our blind kids and their skills and abilities in these areas just aren’t important enough to give the same amount of attention or priority? Why is, pulling a number out of the air here, a 10% illiteracy rate among the sighted a national tragedy, yet a 10% literacy rate among the blind acceptable?

If you get that I’m angry, you’re right. I am absolutely livid. This is only one example of this double standard where blind and sighted people are concerned. The thing is, it’s a huge example, and it doesn’t even seem as though we ourselves always recognize it for what it is, because we ask things like, “Is braille still relevant”. So long as literacy is relevant to gainful employment, career advancement, educational opportunities, and all the other things life has to offer, the answer should be obvious.

So, as I said, you’re asking the wrong question. There are probably a lot of “right” questions, but the one that comes to my mind, putting aside the “Why is this double standard acceptable” question, is, “How do we get braille into the hands of more kids and get more of our kids learning it, and more of our teachers teaching it”? Let’s start there; there’s much, much more that we should be asking as follow-ups to that.

Parenthetically, I note that the word “brailler” was flagged by my spell checker. Moreover, it was autocorrected to “broiler”. That speaks volumes.

Commenting On Comments;

Just a couple hours ago, I saw this article posted to an Email list I’m on. I’m happy to see that local police departments aren’t always turning a blind eye, so to speak, toward these issues of blatant discrimination. Of course, I also understand that the outcome of this story isn’t always what happens, and there are still far too many instances where the police will tell a victim of such discrimination that it’s “a civil matter”, or “they can’t really do anything”, or, worse, “Really, you should just leave.”

Whenever I read these stories, I also read the comments. They are often more enlightening (and, in some cases, saddening) than the actual story. That’s certainly the case with a couple of the comments posted after this story. Unfortunately, I was unable to figure out how to post comments myself, so I guess I’ll post them here, where nearly nobody will see them.

Nicole: you say that this guy that works at the restaurant in question should have been alerted that he violated someone’s rights, but hauling him off to jail was wrong. So, are you saying that his breaking of our country’s laws is unimportant? Or is it that you believe the laws that protect people with disabilities are somehow less relevant than other laws, and their enforcement isn’t as important? Please enlighten me. Maybe there are more important things for the police to deal with? Or maybe you really don’t believe any laws were really broken, and we people with disabilities are only allowed to travel and enjoy an evening out of our homes at the pleasure of, and with the blessing of, others?

Personally, I’m happy to see that someone’s putting some teeth into the laws. Unfortunately, fines and jail time are the only thing some people understand.

As for “dog hair flying around”, thank you, first of all, for your apology. As a guide dog owner myself, our dogs are often cleaner and better groomed than some of the so-called humans that are allowed in public. Moreover, the most you’ll ever see of my dog is as he walks by, and after that, perhaps, his head or tail, as he stays quietly tucked under my chair or table, well out of your space.

I stress here that with rights come responsibilities, such as the responsibility of keeping my dog clean, unobtrusive, and out of the way. Fortunately for all, these responsibilities are also built into the laws that protect us, which is to say, our right to be accompanied by a service dog is not absolute. A person with a disability may be asked to remove his service animal if that animal is disruptive, poorly behaved, and so forth. This is as it should be.

I’ve said that the comments are sometimes sadder, and certainly more enlightening, than the story being commented upon. In such comments, we will sometimes see what a person really thinks or believes. It saddens me that some who would read this story and other stories like it would believe, and even express, that they find that our rights to freedom of movement are less valuable than are their rights. Perhaps, I suppose, it would be better if we just stayed at home, out of the way, and let the rest of the world carry on. It saddens me that even in our “enlightened” age, some would hold such views. Just remember, there isn’t so much difference between you and me. I don’t mean this as a threat, or even a wish, merely a statement of fact. There isn’t a lot of difference between you and me.

This puts me in mind of another story, this one in the UK. This fellow and his girlfriend, who is a guide dog owner, went one afternoon to have lunch at an Indian restaurant. The prson who was waiting on them proceeded to deny him service. An argument ensued, and another diner then told the guy (who was doing the arguing for his girlfriend) to go home, to leave so they could enjoy their lunch, and to get a proper job. This, more than the actual refusal, shocked, angered, and saddened me. Do some out there really hold us with so much contempt? Are there really those who seem to believe that we are no more than an inconvenience to them, an annoying bit of their lives that should just go somewhere else so that they don’t have to deal with us? Are there really those out there who believe that our humanity is less than theirs, and that somehow, things would just be better if we’d go home, go away, and leave them in peace?

For those of you who feel this way, I have only this to say. Too bad. I’m not going home to spare you the discomfort of having to look at me. I’m not going away. I won’t intrude upon your life, but neither will I apologize for my existence in your ordered little world. I live, I love, I have a family and friends and, yes, a proper job. My world is larger than myself, and it extends beyond the four walls of my home. So get used to it, I’m here to stay, and so are the rest of my disabled brothers and sisters. Look upon us well; there is little difference between you and me.

And, to those who come to our country to seek a better life, I welcome you. Ours is a land of opportunity. There is room for everyone who comes here legally. There is plenty of opportunity for those who wish to seize it. Come, and welcome. But know, understand, and obey our laws. We are a country of laws, and they apply to you as well. If you own a business, drive a taxicab, or work in some sort of job that causes you to come into contact with people, it is your responsibility to know the laws, including the ones that cover people with disabilities. Ignorance does not make you immune, and after 80 plus years, there’s no longer any excuse for you not to know better. This applies equally to my American-born kinsmen.

Anyway, I’m sure I could go on, and probably will some other time. I always welcome your thoughts, so keep those cards and letters coming.

An Idea For the 2012 FDIM Buildathon

Hi y’all,

I just received the following Email from Wayne, N6KR, at Elecraft. FDIM stands for “Four Days In May”, a sort of convention within the Dayton Hamvention, sponsored by QRP International. The Buildathon is an event where a bunch of people get together and build a kit from a bunch of parts. What Wayne suggests here is very exciting. Speaking as a long-time blind ham, I for one would be very excited to be able to build something and take part in an aspect of the hobby that I have to this point not been able to enjoy.

I can already see some objections by some blind hams to some of the stipulations Wayne has listed. I would be interested, personally, in your thoughts on this. I, for one, am totally in.

Here’s Wayne’s Email, which I was copied on:

Hi Ken,

Hope things are going well for you this year. I’m really busy with the KX3 and other products, as you can imagine.

We have a number of blind customers using K3s, etc. I was discussing with one of them (Buddy, copied on this) the fact that there are no radio or electronic kits (that we know of) that could be constructed entirely by a blind hobbyist. I then mentioned that I’d think about how to do this 🙂

Then I realized this would be a novel theme for the FDIM building contest in 2012, assuming it hasn’t already been tried. It would be a challenge for both the kit designers and target builders. For best results, they’d need to work together.

The most important thing about such a kit is the sense of empowerment it would provide the blind builder. From all my conversations with blind hams, it’s clear they feel left out being unable to participate in some basic hands-on aspect of the hobby. I’m sure that’s true of would-be blind builders in other genres as well. (Buddy may have thoughts on this.)

Even a simple kit would be a challenge. Here are some potential constraints (again, Buddy will know better than I):

– probably no soldering (safety concern)
– suggest twisting component leads, or use spring terminals
– no high voltages
– all components that have the same size/shape must be carefully tagged or bagged
or have a tactile label
– all components with more than two leads (e.g., a transistor) must have
an asymmetrical package so leads can be clearly identified; better yet,
one lead can be extended beyond the others
– no use of color codes (obvious!)
– nothing sharper than a component lead
– hardware should be large (#4 or larger)
– if a PCB or other substrate is provided, it should be asymmetrical or have
tactile guides
– if knobs are used, they should have tactile pointers
– manual either in Braille or in accessible electronic format (use with a PC screen reader)

With care, one could build a simple transceiver that satisfies all of these constraints.

Anyone entering such a kit into the contest should pair up with a blind builder — or try building it blindfolded — to prove that it works.

Any interest in this idea?

Thanks,
Wayne

Budcast #11: A Walk With Kapten Plus

In Budcast #11, join me and Leno on a walk with the Kapten Plus. I describe the unit (in my usual rambling fashion), and have Kapten Plus plan and follow a route. If you have other questions about the Kapten Plus, please feel free to get in touch by buddy@brannan.name or on Twitter. You can also see the previous entry for my brief initial impressions of the Kapten Plus, and see this review from AFB’s Access World Magazine for more details and another impression. I also discuss things to consider when thinking about a standalone GPS like this versus off-the-shelf apps for a smart phone. (I use both, and I like both for different reasons.)

BTW, all the jingling? That’s Leno. He has a bell on his collar. Some may find such things annoying, but I kind of like it, it sounds cheerful to me, so it stays on. It sounds like a little sleigh bell, which is kind of what it looks like, and it rings with very little movement from Leno, so he’s pretty easy to track. While they might seem a little pricey at $25 per pair (I have an extra one, I only put one on him), these are high quality, sturdy bells, and the two bells you get are of different pitches, so you can pick the one you like better. Or if you have two dogs in the house, put one on each and you’ll be able to tell which of them has just raided the trash can. If you want them, you can find them on Noble Falconry.

Kapten Plus: Preliminary Thoughts

Hi y’all,

I’m sure that some of y’all can probably correct some initial misconceptions if they exist, but here are my preliminary impressions of Kapten Plus.

1) Size: Wow, this thing really is tiny! And, for its size, the speaker really isn’t bad. I want to try it in noisy traffic situations, but I don’t anticipate it being a problem. It clips nicely to the GPS’ lanyard as someone here suggests, lose to your ears, or close enough anyway, to be clearly audible.

2) Wow, yes, that song is…interesting. I did a reset on it to see if I could, but it played for some reason some other times. Right after disconnecting from the computer once. I got the firmware update, but otherwise, the PC software doesn’t seem very accessible, more on software in a minute.

3) I’d really like to see ways to get more of the voice commands from the keypad, say, with a menu button. Sometimes, I would think a noisy environment would make voice recognition difficult. Say, a long press of the play button to bring up a status menu, for instance, or a long press of the FM or MP3 buttons. Maybe those would be a better choice.

4) It seems to me that the power of having points of interest in the device (those not associated with a K-tag, I mean) is under utilized. I’d like to see more verbose free navigation mode that tells you about POI’s as you pass them, or with a long button press, bring up a list of the several nearest POI’s. Even better if a route to one could be set up on the fly. While having upcoming intersections spoken is great, I think more could be done here with POI’s.

5) Satellite acqisition sometimes takes a while. On walking Alena to school, from turning it on in the house, I think it was a good five minutes before i got a signal. Which of course meant I was at Alena’s school. It also had me on the wrong sidewalk (right instead of left), and in one case tole me I was going down the wrong street, but after a couple minutes of that, it got itself straightened out and all was well the rest of the way home.

6) As I said, it’s tiny, and very light. No problem wearing it with the speaker. The voice commands seem to work nicely, but I’ve not been in noisy environs yet. And I can’t always remember the keywords.

7) Documentation: The Leader tutorial says it’s basic, but that they reckon it will take three days to go through the whole audio CD worth of tutorial and get the hang of everything. Three days? Really? A few hours, maybe, but not three days. The documentation, in either form, isn’t *that* exhaustive. Since they made an audio CD, I think read by a human would have been nice, but this version of Samantha isn’t half bad. She doesn’t sound nearly as grumpy as she usually does.

8) Software: the Windows software didn’t seem very accessible, just at first blush, but I didn’t take much time with it. The Mac software is a little weird. It seems very accessible, but some controls aren’t visible unless you tab to them, and in those cases, you can’t use Voiceover keys to read what surrounds them or anything like that. Also, I still only see maps for sale for European countries; I can’t seem to buy Canadian maps. Which reminds me. I’d probably better back up the US maps in case there’s a problem, because they aren’t available for download, far as I can tell, and the box didn’t come with them on any sort of backup media, i.e. DVD or CD.

9) OK, this is a dumb criticism, but… “Rise and shine”, and “I’m so tired”? I guess it’s supposed to be cute, but it just sounds kind of cutesy and, well, dorky to me. What’s the matter with “Ready” and “Shuting down” or something?

It may sound like I have nothing but complaints, but really, for $300, this is quite the buy. I really do like it over all, even though I see room for improvement. I do believe that at this price point, the Kapten Plus can do a lot for a lot of blind people, and I’m all for that.

I plan to take it for a real walk soon, as well as recording a review podcast about it. Watch this space.

Budcast #5: Introducing New Dog

In Budcast #5, we meet my new Seeing Eye dog, Leno. I’m just starting in-home training, and this is my third guide, though my first with home placement. Alena adds some variety to the proceedings, of course. Work begins in ernest in the morning. While I won’t be able to do podcasts of the actual training, I hope I can post my thoughts and impressions of training, either as podcasts or just text entries. Thanks for coming along for the ride.

A Call For Accessibility Commitment

I just sent the below as a follow-up to the previous correspondence with Amazon. I’ll be interested in their response.

 

For background, see correspondence with this address, below.

First, congratulations on your commendation from the National Federation Of the Blind for adding talking menus to the Kindle 3. While this is a great first step, I’d submit commendation was, perhaps, a bit premature.
This is a great first step, and there’s no denying that. However, more needs to be done, and much of it, I believe, should be able to be accomplished by firmware updates to the Kindle 3 hardware. At a minimum, all core functionality should be accessible using spoken feedback. This means the ability to browse and purchase from the Kindle ebook store, the ability to browse and select a book, and to begin reading that book. This all begins, of course, with the ability to turn on the voice guide without assistance. A reasonable stop gap measure (and I emphasize that this should not be a permanent solution) would be the ability to ask that voice guide be turned on before the unit is shipped.
Naturally, I completely understand that experimental functions such as the Web browser are less likely to receive attention, and I’m not as concerned about those. Core reading functionality being accessible is the important thing here. While it’s great to have a book read aloud, the ability to have unfamiliar words or terms spelled is essential, as is the ability to find, select, and review sections using spoken output. A straight read simply won’t be adequate for something like a college textbook.
As you are undoubtedly aware, the ability for publishers to disable text to speech is of great concern to the print disabled community. Ideally,we would like to see all books without the ability to have this important functionality disabled. If this cannot be done per individual unit, and if Amazon will not change its policy, so that all books allow text to speech to work, please at least ensure that all books with TTS disabled are designated on their purchase and information pages. I, for one, would be very upset if I bought a book and was then unable to read it. While “The publisher has asked that text to speech be disabled on this book, we apologize to our print disabled readers for their utter stupidity” would be super, I understand it is probably not practical. Still, a notice that “Text to speech is not available for this title”, noted prominently, would be sufficient, I think.
Let me stress here that I am at this time willing, able, and ready to purchase a Kindle 3, if I have some commitment from Amazon that I will be able to use its core functionality independently at some point, and that accessibility concerns are being addressed for this unit. I will add that I am willing, able, and ready to assist you in testing such accessibility improvements on the Kindle 3, should you need such a thing. As a blind computer user and technical support specialist for an assistive technology company, with over 25 years of computer use under my belt, I am happy to help you make the Kindle 3 even more useful to the print disabled community. If these concerns cannot or will not be addressed on this hardware platform and we must wait for the Kindle 4, sadly, I will not purchase a Kindle 3.
I eagerly await your response. Know that our previous correspondence, along with this letter, have been posted to my personal blog for the print disabled community to see. I’m sure we are all eager to hear that Amazon is committed to future accessibility enhancements as soon as is practical.

Amazon Responds

I just received the below Email. It sounds like Kindle might be slightly usable, but by no means does it appear to be anywhere close to being used for serious reading. It is also unclear whether one can browse the Kindle store, but it sounds like this won’t be possible.

 

Hello,

Thanks for writing to us with your comments.

Voice Guide lets you navigate your Kindle with spoken menus, selectable items, and descriptions. For example, when you open a book, Kindle speaks your current location and how far you’ve read.

Presently we don’t have the features like enabling the voice guide and TTS features without sighted assistance, navigate or read by smaller increments in text to speech, voice guide or text to speech work in the Web browser, enabling text to speech for the books which have text to speech option disabled.

I’ve sent your comments to the Kindle team for consideration. We’re regularly working on improvements to your Kindle experience. Customer feedback like yours helps us continue to improve the service we provide. 

I hope this helps. We look forward to seeing you again soon.

Did I solve your problem?

If yes, please click here:
http://www.amazon.com/rsvp-y?c=yagwhvtx3324198336

If no, please click here:
http://www.amazon.com/rsvp-n?c=yagwhvtx3324198336

Please note: this e-mail was sent from an address that cannot accept incoming e-mail. 

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Madhu Y
Amazon.com
Your feedback is helping us build Earth’s Most Customer-Centric Company.
http://www.amazon.com/your-account

A Note to Amazon On Kindle 3

I just submitted the below to Amazon. I encourage others to submit their own concerns, especially for accessibility, to them as well. According to the manual, you can Email kindle@feedback@amazon.com so Email them early and often.

 

I’m very interested in the Kindle 3, but as a blind user, I have a few concerns. Before I outline those concerns, I would like to say that I, for one, am happy to purchase if Amazon can make a commitment to our community to make accessibility improvements where warranted. 

As you might suppose, my concerns directly relate to the text to speech and voice guide features:

1) Will voice guide speak as you type? Will it read options as they are navigated and selected? Can you select books with it? Documentation is definitely lacking in this area. With voice guide enabled, will it be possible to use Kindle as outlined in the rest of the manual, without looking at the screen at all?

2) Do menus wrap? Would it be possible to enable the voice guide and TTS features without sighted assistance? If not, I would recommend that it should be. 

3) With text to speech reading of Kindle ebooks, is it possible to navigate or read by smaller increments? In other words, can I navigate a book by word, or even by character? If I need to have an unfamiliar name or term spelled, is this possible? These features are essential if Kindle is to be used by a student in a classroom environment. 

4) Does voice guide or text to speech work in the Web browser? Can it be used, not only to read Web content but to navigate to that content? Is it possible to browse the Kindle store to purchase books, again, using only text to speech and voice guide? 

5) Will it be possible to enable text to speech for blind users on books where it is by default disabled? If not, is there some way to know whether a book is TTS-enabled before purchasing it? I would hate to buy a book, only to find I am unable to read it. 

In short, I would like some assurance that Amazon is working towrd real accessibility to the Kindle, and not just a token effort that amounts to little more than a toy.